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Useful Information

Financial Services and Help

 

If you have financial difficulties or simply need some financial advice, the following organisations maybe able to help:

 

 

Financial Services Authority

Regulates the finance industry and institutions such as banks, insurance companies, etc

Tel:  020-7066 1000 - website

 

 

Consumer Credit Counselling

A national helpline that provides free, confidential and independent advice on how to deal with debt problems

Tel: 0800 138 1111 (8am to 8pm, M-F) - website

 

 

National Debtline

A national helpline that provides free, confidential and independent advice on how to deal with debt problems

Tel: 0808 808 4000 (9am to 9pm, M-F, 9:30am-1pm, Saturday) - website

 

 

The Pension Service

You can talk to The Pension Service about your State Pension, Pension Credit and other entitlements, or you can find out what you can expect when you reach retirement age.

Tel: 0845 60 60 265 (8am to 8pm, M-F) - website

Textphone: 0845 60 60 285

 

 

State Pension Forecast

Contact The State Pension Forecasting Team to obtain a State Pension forecast. You can also download a pension forecast application form on their website.

Tel: 0845 3000 168 (8am to 8pm, M-F) - website

 

 

Tax Credits Helpline

Information on Child Tax Credit and Working Tax Credit

Tel: 0845 300 3900 (8am to 8pm, M-Su)

Textphone: 0845 300 3909 - website

 

 

 

Citizens Advice Bureau

Can provide free and independent advice on legal issues, money, benefits and other problems

Tel: 0870 2200608 - website

 

 

Employment Law

TIGER (Tailored Interactive Guidance on Employment Rights) - A website that provides an easy-to-use guide on different aspects of UK employment law - website

 

Advice UK

Tel: 020-7407 4070 - website

 

 

For support and advice on consumer related issues, please go to our consumer advice page

 

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