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Old Marston Parish Council



Consumer Information and Financial Services


Below you will find various useful information and links related to consumer issues. We will try to do our best to keep the information up to date but since publication the information below may have changed and be o ut of date. We advise you check and make your investigations. Old Marston Parish Council does not officially endorse any of the organisations or links below and cannot be held responsible for any inaccuracies contained or situations arising from using or attempting to access the services below.



Advertising Standards Authority - 0845-609 6677 - website

Advice Services Alliance - 01444-243691 - website

Advice on Lowering Energy Bills - download here

AMDEA, the Association of Manufacturers of Domestic Appliance - 020 7405 0666 - website

Asbestos Removal - website

Association of British Credit Unions - 0161-832 3694 - website

Bank Regulation (Prudential Regulation Authority) - website

Broadband Comparism - website

British Bankers Association - 020-7216 8800 - website

Broadband: Independent consumer advisor - 0800 138 8410 - website

Broadband: Independent consumer advisor - 0808 301 8733 - website

Bus Users -  0300 111 0001 - website

Business Electricity Price Comparism - website 1/website 2

Business Electricity Price Comparism All About Savings - website

Business Gas Price Comparism - website

Check Your Car Oil - website

Choose Price Comparism for money, media and shopping - website

Citizens Advice Bureau - 0870 2200608 - website

Community Legal Service - 0845 345 4 345 - website

Consumer Direct - 08454-04 05 06 - website

Debt Advice Foundation - 0800 043 40 50 - website

Direct Marketing Association - 020 7291 3300 - website

Domestic Appliance Service Association - 0870 224 0343 - website

Double Glazing Sales Tactics - 0151 645 3830 - website

Econsumer.gov - A joint project of consumer protection agencies from 21 nations  - website

Energy Savings - website

Energy Suppliers Comparison - website

European Mail Order Traders' Association - website

Farming Helpline - website

Financial Conduct Authority - 020-7066 1000 - website

Financial services, advice and helplines - click here

Food Standards Agency - website

Freedom of Information - website

Funeral Services - website

Green Energy Supliers - Good Energy Group PLC - website

Green Resources for Home - website

Healthwatch Oxfordshire - Annual report 2017-2018 - download here

Home Insurance Comparison - website

ICSTIS, the Independent Committee for the Supervision of Standards of the Telephone Information Services -0800 500 212 - website

Information Commissioner's Office (Data Protection) - 08456 30 60 60 or 01625 54 57 45 - website

Insurance Comparison for Shops and Small Businesses - Construct a Quote - website

Life Insurance Comparison - website

Local Traders - independent aproval for local traders - website

Mortgate Advice - Independent advice from Which? Magazine - click here for more information

Money Supermarket.com - website

Office of Fair Trading - 08457 22 44 99 - website

Oxfordshire County Council Consumer Advice - 01865-510845

Pensions Calculator - website

Planning Regulations - website

Periodical Publishers Association Ltd - 020 7404 4166 - website

Pollution Monitoring Schools Kit - website

SHOPS, the Safe Home Ordering Protection Scheme - 01628 641930 - website

Smart Meters - 01704 325069 - website

Sustainable Energy - website

The Bereavement Register - removes from companies’ mailing list the the names and addresses of people who have died. - Tel: 0870-600 7222 - Website

The Law Centres Federation - provide free independent legal advice and representation to the most disadvantaged members of society - 020 7428 4400 - website

The Mail Order Traders' Association of Great Britain - 0207 735 3410 - website

The Newspaper Society - 020 7632 7400 - website

The Radio, Electrical and Television Retailers Association Ltd - 01234 269110 - website

Trading Standards - website

Universities - The Which? Guide to Universities - website

uSwitch.com - website

uSwitch Broadband - website

uSwitch - Gas and Electricity - website

uSwitch - Gas and Electricity for Business - website

Welcome to the Department for Business, Enterprise and Regulatory Reform - 020 7215 5000 - Website

Which Consumer Magazine - website


Thames Water   

Sewer and drain problems: 0845 9200 800

Leaks: 0800 714614

    

Electricity   

Emergency and supply loss: 0800 328 1111

    

Gas   Emergency: 0800 111999



Financial Services and Help


If you have financial difficulties or simply need some financial advice, the following organisations maybe able to help:



Money Advice Service

Free and impartial money advice, set up by government

Tel: 0800 138 7777 - website


Financial Conduct Authority

Regulates the finance industry and institutions such as banks, insurance companies, etc

Tel:  020-7066 1000 - website



Consumer Credit Counselling

A national helpline that provides free, confidential and independent advice on how to deal with debt problems

Tel: 0800 138 1111 (8am to 8pm, M-F) - website



National Debtline

A national helpline that provides free, confidential and independent advice on how to deal with debt problems

Tel: 0808 808 4000 (9am to 9pm, M-F, 9:30am-1pm, Saturday) - website


Further guidance can be found at Money Supermarket Debt Advice service - website



The Pension Service

You can talk to The Pension Service about your State Pension, Pension Credit and other entitlements, or you can find out what you can expect when you reach retirement age.

Tel: 0845 60 60 265 (8am to 8pm, M-F) - website

Textphone: 0845 60 60 285



State Pension Forecast

Contact The State Pension Forecasting Team to obtain a State Pension forecast. You can also download a pension forecast application form on their website.

Tel: 0845 3000 168 (8am to 8pm, M-F) - website



Tax Credits Helpline

Information on Child Tax Credit and Working Tax Credit

Tel: 0845 300 3900 (8am to 8pm, M-Su)

Textphone: 0845 300 3909 - website



Citizens Advice Bureau

Can provide free and independent advice on legal issues, money, benefits and other problems

Tel: 0870 2200608 - website



Employment Law

TIGER (Tailored Interactive Guidance on Employment Rights) - A website that provides an easy-to-use guide on different aspects of UK employment law - website


Advice UK

Tel: 020-7407 4070 - website



For support and advice on consumer related issues, please go to our consumer advice page


Benefits, Council Tax and Housing Benefit Advice

Council Tax Benefit and Housing Benefit - for advice call Phil Adlard, Benefits and Performance Manager 01865-252112


Compare Deposit Rates World Wide

A site that gives free international financial information. It provides international deposit rates comparison highlighting best return yields in Europe and around the world. Click here for site


Debt Advice Foundation Charity

 Independent advice from Debt Advice Foundation - 0800 043 40 50 - website






Old Marston Parish Council is not responsible for the content of external sites